Support & Inquiries

Contact StarFanAI

We help with account access, billing, creator onboarding, and product questions for our AI-powered creator platform.

Email supportVisit Help Center

Last updated: 3/22/2026

Support email

For general inquiries, technical support, account issues, or product questions, email us at:

support@starfanai.com

We respond within 24-48 hours on business days.

Include in your message

  • Account email and username
  • Order ID or invoice number (if billing)
  • Device and browser details

Response times

We reply within 24-48 hours on business days. For urgent matters, add "URGENT" to your subject line.

Average response window: 1-2 business days

Other contact methods

Use the right inbox for faster routing.

Privacy: privacy@starfanai.com

Payments: payments@starfanai.com

Legal: legal@starfanai.com

Also see our Terms of Service, Privacy Policy, and Refund Policy.

StarFanAI is operated by S A J T Flower AB

Org. No: 556452-9120

Sweden